F.A.Q

 

  

Q:  How long until my order is shipped?

A:  We ship all orders within 24 hrs of payment unless stated.

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Q:  How long is shipping?

A:  Standard free shipping takes from 3 to 21 days depending on location more information on shipping is available HERE

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Q:  Am i Insured?

A:  Yes your covered by insurance with all types of shipping by GAMEZ-GEAR.

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Q:  Can i get faster shipping?

A:  Yes EMS and PARCEL FORCE shipping is available please inform us when you make your purchase.

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Q:  What payment methods do you accept?

A:  We accept a wide range of payments CLICK HERE for more details.

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Q:  If i have a problem with a product what should i do?

A:  You should always register your product with the manufacture unless or product is covered by GAMEZ-GEAR warranty. If your warranty is covered by us contact the support team and they will deal with your problem. If your product is covered by the manufactures warranty please contact them.

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Q:  Can i have a refund?

A:  Yes refunds are granted but theres a 10% restocking fee.

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Q:  Do you ship to Africa?

A:  No we don't ship to Africa

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Q:  How do I claim my warranty?

A:   For all information on warranty CLICK HERE

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Q:  How do i Register my GAMEZ-GEAR warranty?

A:  To register your GAMEZ-GEAR product CLICK HERE

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Q:  Do you drop ship?

A:  Yes we drop ship for wholesale members orders only.

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Q:  How are wholesale orders shipped?

A:  We ship all wholesale orders by UPS or EMS

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